I want you, and your dog(s) to be 100% satisfied with your Waggletops.
My goal has always been to create a fitted sheet dog bed cover that is useful, well made, long lasting, and something I can personally be proud of.
Nothing leaves the shop without an extra look – and a wish from Grace and me for the very best for you and your favorite pal.
If you are unhappy with your Waggletop, for any reason, please contact me by email or phone (541) 728-3387, so that, if possible, I can make it right.
Thoughtful feedback is super important to me – positive or negative - because my customers are my teachers. I’m always grateful when customers provide direct feedback and ask questions first instead of using social media to air their frustrations. It’s my personal code of ethics, and I hope it is yours too. It just makes the world a better place when we work together – and it’s way more fun!
If you do feel the need to return your Waggletop, I will refund your purchase price, minus $8 for shipping. I would appreciate an email heads-up so that I can be on the look-out for it. Please include your invoice number, so that I can process your refund to the same method that was used for your payment.
Here’s our mailing address. You may want to insure your package as well.
As always, many thanks.
-Beth & of course, Grace too!